How to cancel Mobile Family Network
Recently, the topic of "How to cancel Mobile Family Network" has become so popular on major social platforms and search engines. Many users want to know the specific operation method of canceling Mobile Family Network due to package changes, tariff adjustments or other reasons. This article will provide you with a detailed step-by-step analysis and attach the hot topic data of the entire network in the past 10 days for reference.
1. Hot topic data on the entire network in the past 10 days
| Ranking | hot topics | Search volume (10,000 times) | Main platform |
|---|---|---|---|
| 1 | How to cancel Mobile Family Network | 45.2 | Baidu, Weibo |
| 2 | 5G package tariff comparison | 38.7 | Douyin, Zhihu |
| 3 | Mobile data saving tips | 32.1 | Xiaohongshu, Bilibili |
| 4 | Operator customer service complaint channels | 28.5 | Tieba, WeChat |
| 5 | Home Sharing Plan Review | 25.9 | Kuaishou, Toutiao |
2. Detailed explanation of how to cancel Mobile Family Network
1. Cancel via SMS
Send the text message "QXJTW" to 10086 and follow the reply prompts to complete the cancellation. Note: Some provinces may need to send different instructions. It is recommended to consult local customer service.
2. Cancel via China Mobile APP
Steps: Log in to the APP → "My" → "Businesses Done" → "Value-Added Services" → Find "Family Network" and click to unsubscribe. This method allows you to check the processing status in real time.
3. Call customer service to cancel
Dial 10086 to transfer to manual service. After providing identity verification information, customer service will assist you with the cancellation. Waiting times may be longer during peak periods.
4. Offline business hall processing
Bring your original ID card to the mobile business hall and fill in the business change application form. Suitable for users who need to handle other businesses at the same time.
3. Precautions
| Project | Detailed description |
|---|---|
| Effective time | It will take effect the following month, and the current month's tariff will still be charged at the original rate. |
| Member influence | Canceling the main account will disband the entire family network |
| liquidated damages | Cancellation during the contract period may incur breach of contract fees |
| alternative | Consider adjusting to a more favorable Qingqing.com package |
4. User FAQs
Q1: Can I join other family networks immediately after canceling?
A: You need to wait for the original business to be completely terminated (usually 1-3 working days). Some provinces have cooling-off period restrictions.
Q2: Will the cancellation of the main account affect members’ packages?
A: Members will automatically revert to their normal numbers, and the original family discounts will be invalidated immediately.
Q3: Why does the APP show that the cancellation was successful but the fee is still being deducted?
A: You may encounter system delays. It is recommended to query the real-time business status through 10086.
5. Recommendation of alternatives
If you cancel due to tariff issues, you can consider the following alternatives:
1. Downgrade to "Family Network Basic Edition" (monthly fee halved)
2. Apply for the "Family Sharing Package" to enjoy more data sharing
3. Participate in the operator's "Old User Discount Activities" to obtain discounts
Summary: Cancellation of Mobile Family Network can be operated through multiple channels. It is recommended to choose the most convenient method according to personal needs. Be sure to understand the relevant terms before handling, and if you have any questions, please contact the official customer service for verification in a timely manner. Operator policies have been adjusted recently. The content of this article is valid until October 2023. The latest local regulations shall prevail.
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