• 1 Where is your factory? • guangzhou China • 2 What is your machine warranty? • 1 year, main parts warranty time will be 1 years. • 3 Do you supply spare parts? • Yes, we supply spare parts with reasonable price; • 4 What can you provide for after sale service? • on line support ,video support and We can send engineers to your factory for installation and training if customers' required. • 5 If we show you our layout of factory, can you help to design the whole process line? • Yes, our experienced engineers and technical employee can help you to arrange the layout and installation of whole process line based on your real situation; • 6 How can we contact you if we meet problems during production? • Phone/email/wechat/whatsapp/Skype are all available. • 7 If we have samples of new products, can you help to analysis and design the machine? • Yes, Our technical department can help to analysis, design and test the new products you offered.
