After Sales Service

FAQ

FAQ :
 

1. Q:Are you a factory or trading company? 

    A: We are factory professional in making nuts food machine. It has more than 20 years experience.

2. Q:Why choose us?
    A: (1) Good quality of roaster machine with reasonable price.
        (2) Good service: Any question from customer will be reply within 24 hours.
        (3) For all the machines we sell, we will offer one-year guarantee for free.

3. Q:How should I do if meet some trouble while using?
    A: Don't worry. It is our pleasure to provide support to you. We can take video of this machine for showing how to solve the problem, and write detail resolution to you.

4. Q:How about your after-sale service?
    A: Any question you have,no matter whether in warranty period or not. As long as you give us a email or video. Our engineers and I are very willing to solve the problem for you. We not only have high quality machine, but also we have very good after-sales service. So that is why we have many returned customers.